Hands on product leader, with heaps of customer empathy and excitement for product development
Hello, my name is Jake Holman and I've been solving product problems for years. I started my journey by creating a CMS for my parents business, then ended up leading two of Zendesk's biggest products. There's a lot more, but that's the short version.
I take an all-encomposing approach to product development and leadership, washing away previous norms associated with the traditional product role. I believe in an approach defined as product culture.